FREQUENTLY ASKED QUESTIONS
Ordering with ravissant.in is simple. Select the item you would like to order and click on the “ENQUIRE” button. Fill in the detail. Alternatively, we invite you to contact Customer Service to place an order by calling +
Ravissant Silverware is subject to originality, creativity, and extreme beauty.
- Sterling silver tarnishes when exposed to humidity, perspiration, cosmetics, household bleach and other strong chemicals.
- Frequently used silver requires the least amount of special care and attention and best develops the desired patina. It is preferable to wash silver by hand in warm, soapy water and dry it immediately and thoroughly.
- Oxidized silver is deliberately tarnished, creating a black lustre that gives it an antique or discolored appearance. Due to its oxidized nature, care instructions for oxidized silver differ from traditional non-oxidized silver materials.
- It is therefore advisable to clean oxidized silver, only if necessary, with a clean, dry cloth to avoid scratching it.
- It is best to remove small marks, such as light fingerprints, with a microfibre cloth sprayed with water spray, avoiding abrasive cloths.
You can also ask our staff at Ravissant boutiques for more specific advice or if you would like to request e cleaning service.
Ravissant offers a cleaning service for silver pieces in all our boutiques, where our experts will take care of the creation. Please bear in mind that cleaning restores the brightness but does not remove any scratches. For oxidized items cleaning is recommended at a boutique.
All of our silverware pieces come to you with a certificate of authenticity. You must hold on to this certificate going forward, as it is an important document that you will also be of use when accessing particular services available at our boutiques.
